Mercure Tokyo Ginza - 高級ホテル - Bathroom_04_2.0

新型コロナウイルス感染症への取り組みについて （7月20日現在）

English follows : Efforts to Prevent New Coronavirus Infections (as of 20 July)

メルキュールホテル銀座東京では、皆様が安心・安全にご滞在いただけるよう、弊社グループ世界共通の安全基準認証ラベルである「ALLSAFE」を取得いたしました。

<当ホテルでの取り組み＞

―スタッフは全員マスクの着用をして接遇。ご利用のお客様にもマスク着用のお願い。

―お客様とスタッフの体温測定と健康状態の確認。

―ホテルの定義するソーシャルの確保。

―館内の公共エリアに手指消毒剤を設置。

―公共エリアおよび客室内のお手に触れる機会の多い箇所への定期的な消毒作業。

―食品提供方法と、飲食エリアの安全な環境基準の見直し。

その他の取り組みについては、各自治体および宿泊業にかかわるガイドラインに沿って予防に努めております。

＜レストランの営業について＞

現在、営業を再開し和食・洋食・健康食の3種類から選択いただけるセットメニューを税込1,800円にてご提供しております。

＜バーの営業について＞

バーの営業は当面の間、休業といたします。営業再開時期につきましては当ホームページにて改めて告知いたします。

ご不明な点がございましたら、ホテル代表（03-4335-1111）までお気軽にお問合せをお待ちしております。

メルキュールホテル銀座東京

Dear Guests,

We would like to express our gratitude for your continued patronage.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label verified by Clifton represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.

The Mercure Tokyo Ginza has taken the following measures to minimize risks regarding COVID-19, placing the health and safety of our guests and employees at the top propriety. We thank you for your understanding and cooperation.

【Measures in Public Areas】

1. We have installed disinfectants in the lobby and elevator halls to provide a safe environment for our guests.
2. We constantly disinfect places that are frequently touched, such as doorknob, door, and elevator buttons.
3. Staff members wear masks when on duty to ensure the health and safety of our guests and employees.
4. We will ask you to fill out a questionnaire of your health and to take a body temperature upon check-in.

【Measures for Employees】

1. Alcohol disinfectants are placed at the staff entrance, office, and canteen to encourage frequent hand washing.
2. We closely monitor staffs’ health conditions by checking body temperature and physical conditions.
3. Staffs are instructed to refrain from going out on non-essential occasions, such as events and dinner meetings.
4. Staffs are encouraged to avoid commuting during busy hours and to implement telework as much as possible.

【Requests to Guests】

1. We kindly request your continual cooperation in wearing a mask when staying in our hotel.
2. Please refrain from visiting our hotel if you have a fever or are not feeling well.
3. Please kindly let our staff know if you feel unwell in our hotel.

【Restaurant and Bar 】

The restaurant’s breakfast operation has resumed, and now we are offering a set menu from 3 types of Japanese food, Western food, healthy food for 1,800 yen including tax.

Bar in the hotel will be temporarily closed from Friday, April 10. We are closely monitoring the situation regularly, and we will announce the resume of the business when the situation is safe to resume operations.

Mercure Tokyo Ginza