Mercure Tokyo Ginza - FAQS - FREQUENTLY ASKED QUESTIONS

FAQS - FREQUENTLY ASKED QUESTIONS


 

Q. Does the hotel offer car parking?

There is a parking lot “Times Hulic Ginza 2-chome Building” on the first floor of the hotel building.
[Access hours] 7:00-23:00 (Please note that you cannot drive in or out your car between 23:00-7:00 the next morning.)
[Parking fee] 330 JPY/ 30 minutes, 1,800 JPY/ 24 hours
*2,000 JPY/ 24 hours for high-roof vehicles
[Maximum size] Length: 5.3m, Width: 1.95m, Height: 2.05m, Weight: 2.5t
[Capacity] Maximum 82 cars (all are compatible with high roof cars)
*48 hours is the limited to park. If you wish to use the service longer than 48 hours, please ask a parking staff member.


Q. How do I get to Mercure Tokyo Ginza from Narita/Haneda International Airport?

[Narita International Airport (NRT)]
Train:
1. JR The Narita Express (N’EX) → Tokyo Station → (taxi) hotel
2. Keisei Electric Railway + Toei Asakusa Line → Higashi Ginza Station → (on foot) Hotel
Bus:
1. Airport Bus Tokyo/Narita → Tokyo Station → (taxi) hotel
2. Limousine bus → Tokyo City Air Terminal (TCAT) → (taxi) hotel

[Haneda International Airport (HND)]
Train: Keihin Kyuko + Toei Asakusa Line → Higashi Ginza Station → (on foot) Hotel
Bus: Limousine bus → Tokyo City Air Terminal (TCAT) → (taxi) hotel


Q. Does Mercure Tokyo Ginza offer connecting rooms?

Yes, connecting rooms are available, although with limited availability. For more details, please contact our Reservation Team before booking online.
Email: H5701-RE@accor.com


Q. Is Mercure Tokyo Ginza a smoke-free hotel?

Yes. However, we have a designated smoking area on the 2nd floor.


Q. What time is check-in and check-out?

Check-in is any time after 14:00.
Check-out is any time before 11:00.
*It may differ depending on the plan you booked. Please make sure to check the offer’s Terms and Conditions prior to your booking.


Q. How much is accommodation tax for my reservation?

All of our guests are required to pay accommodation taxes under the following conditions in Tokyo:
Under JPY 10,000: Tax-free
10,000 JPY to 14,999 JPY : 100 JPY tax
15,000 JPY and above: 200 JPY tax
*Please note that the amount depends on the room rate per person per night.


Q. Are there any rooms with extra beds available?

Yes, all of the Privilege Queen / Twin rooms are capable of accommodating an extra bed. If you would like to add an extra bed, please select “3 adults” when booking your room online.

 

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Mercure Tokyo Ginza ☆☆☆☆address

2-9-4 Ginza, Chuo-ku, 104-0061 Tokyo
Japan
Tel: (+81) 03 4335 1111
Fax:(+81) 03 4335 1222
Email: H5701-RE@accor.com

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